Case Study Insurance Sector
Argonstack CRM × IMA Insurance

Risk Management and
Micro-Apps on CRM

For IMA Insurance, a traditional sales CRM wasn't enough. We turned a fragmented database into a true enterprise operating system, able to centralize the operation and eliminate blind spots in contracts, payments and risk.

Argonstack CRM Micro-Apps Risk Management PayFlow
01

The context: high demand and complexity

IMA Insurance operates in an environment with massive demands on contract management and payment processing. The company's requirements exceeded the capabilities of a conventional CRM, making a platform that works as the core of daily operations indispensable.

02

The problem: fragmented data and blind spots

Although the data existed, it was disconnected and didn't allow a clear view of the business. The system's fragmentation kept management from making fast decisions, because the information didn't support real-time analysis.

03

The solution: micro-apps on Argonstack

We turned the CRM from a filing tool into a complete enterprise operating platform by developing specific micro-apps inside Argonstack CRM.

Risk.app

Active, constant monitoring of risk profiles.

Contracts.exe

Synchronized management of every phase of the contract documentation.

PayFlow

An automation engine for financial processing.

04

The impact: a 360° view and proactive control

The implementation reached 100% clarity in the data and an unprecedented response speed.

Total visibility

Live risk monitoring through a single dashboard that eliminated any misinformation.

Decisions in minutes

Strategic decision time dropped from days to minutes, based on real data.

Preventive control

The ability to anticipate problems before they become critical, transforming the operating culture.

Technical differentiation

The TechIns Group hallmark

Micro-app architecture

A modular design that allows a technical agility monolithic systems can't offer.

Decision speed

Clear information turns technology into a business accelerator, not an obstacle.

100% data clarity

From fragmented data to a high-precision operational command center with full visibility.

Proactive risk control

From reacting to problems to anticipating them — a cultural shift in operational management.

Operational infrastructure that delivers a competitive advantage built on precision and total control.

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